UDUSA offers a range of Managed Services to suit the needs of your specific business and situation. Our Comprehensive Managed IT Service supports businesses without an existing IT staff and/or business looking to replace their existing IT staff. This model provides for 24/7/365 remote support with scheduled onsite support and additional visits as needed.

Our Co-Managed IT Services supplement your business’s existing IT staff for after hours calls and escalation (Tier 2/Tier 3) support, while our Remote-Only IT Solutions include cloud-based Desktop Support and Help Desk services, allowing your staff to submit support requests via our toll-free support line or through our web portal.

UDUSA offers a comprehensive menu of Infrastructure and Networking services, including the setup and deployment of new servers, virtualization of existing servers, procurement and implementation of desktop computers, laptops, and mobile devices, and the creation of LANs, WANs, and secure wireless networks. Additionally, we have a team of engineers and technicians ready to handle your business’s wiring and network creation/deployment needs.

Does your business need senior level strategic IT planning but without the cost of a full-time CIO? UDUSA’s part-time and on-demand CIO Services provide your business with an executive level Chief Information Officer that has experience in your industry at a fraction of the cost. Your UDUSA CIO will assess your business’s technological and operational needs and will develop a comprehensive IT Roadmap, identifying key projects and goals that will help to utilize technology to increase your business’s productivity and profitability.

UDUSA provides several additional services to specific industries, including the healthcare, government, and nonprofit sectors. Throughout our more than 20 years in business, UDUSA has worked to extend the use of technology beyond that of short-term operational goals. We are proud to be one of the country’s only IT support companies with a team that includes physicians, nurses, and other specialists in specific industries.

Our team has developed and implemented several different technologies, including a proprietary collaboration platform that allows patients to consult virtually with their physicians, as well as a number of programs to measure performance and track outcomes for entities including the Prince George’s County Department of Public Works, the DC Department of Transportation, and Pepco.